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Docs/Merchants/Memberships & Tiers

Membership add-ons

Add-ons are optional services customers can add to a paid membership — think gift wrapping, priority support, or an extra product drop. Each add-on is its own product in your Shopify store, priced per billing frequency alongside the membership itself.

Turn on add-ons

  1. Open Loyalty in the left navigation.
  2. In the VIP Tiers section, click your paid membership.
  3. Select the Membership Add-ons tab.
  4. Turn on the Membership Add-ons switch. Your first add-on card appears automatically.
  5. Fill in the add-on details, then click Save.

Click Add Add-on to offer more than one. Customers see each active add-on as an optional extra for the membership.

Add-on settings

Each add-on card has these fields:

FieldWhat it does
Add-on NameThe add-on product name shown to customers. Required.
Add-on DescriptionAdditional details about this add-on.
StatusSet to Active when the add-on is ready for customers, or keep it in Draft while you work on it.

Once saved, the card also shows the add-on's product in your Shopify store, so you can open it in the Shopify admin.

Pricing per frequency

Add-ons follow the billing frequencies of the base membership. If your membership sells Monthly and Annually, you set a Monthly and an Annually price for every add-on. Turn on at least one billing frequency on the base membership to configure add-on pricing.

For each enabled frequency you set:

FieldWhat it does
PriceWhat the customer pays for this add-on at that membership frequency.
Tracking: tagsTags added to the customer's profile in Shopify. Separate multiple tags with commas.

Trials

If a frequency on the base membership includes a trial, the add-on follows the same trial Duration automatically. You choose the add-on's First Payment — the price for the add-on's first payment during the trial (0 by default).

Remove an add-on

Open the add-on card and click Remove This Add-on, then click Save.

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