Campaigns
Send push, email, and wallet notifications to your customers, either automatically when something happens in your loyalty program or on a schedule you set. Create, activate, test, and delete campaigns from the Campaigns page.
Announcements, scheduled sends, email templates, and push notifications.
Send push, email, and wallet notifications to your customers, either automatically when something happens in your loyalty program or on a schedule you set. Create, activate, test, and delete campaigns from the Campaigns page.
Each campaign can reach customers by push notification, email, wallet notification, or any mix of the three. Learn what each channel does, who receives it, and what to fill in.
Choose who receives a campaign: one segment or all your customers. Learn how Toki decides who is in the audience for automatic and scheduled campaigns.
Send an On Schedule campaign at the dates and times you choose. Add one or more sends to a campaign, follow the status of each one, and reschedule or cancel a send before it goes out.
Send a message to a customer the moment they do something in your loyalty program: earn points, unlock a membership, refer a friend, and more. Pick the trigger under When to send, and Toki fills in starter text you can edit.
Personalize automatic campaign messages with placeholders that fill in each customer's points, membership, or code at send time. See what starter text Toki gives you for a trigger and which placeholders each trigger supports.
Send a campaign to a few customers you pick before it goes live. Preview every channel, confirm the message lands, and see exactly what to fix if something needs attention, all without saving or activating the campaign.
Create reusable email templates with a subject and HTML body, preview them, send yourself a test, and pick them in a workflow's Send Email action.
See how an email template looks while you build it, fill its placeholders with sample values, and send a real test email to a customer you choose before the template goes live.