How points work
The earn-and-redeem loop at the heart of your rewards program — activities, redemption options, balances, and approvals.
Earning activities, reward types, redemption options, and store credits.
The earn-and-redeem loop at the heart of your rewards program — activities, redemption options, balances, and approvals.
How to create a reward in Toki, choose an activity type, set its rules, limits, and schedule, and manage your rewards from one list.
What customers can earn in Toki — points, cashback, free gifts, discount codes, free shipping, collectibles, gift cards, and more — and the settings behind each type.
Name your loyalty currency, choose how it appears to customers, and set conversion rates — including different rates for specific customer segments.
Let customers spend their points or store credit on free shipping, free gifts, discount codes, and more. Set the price, who can redeem, where, and how often.
Control which orders earn a purchase reward: set order minimums, choose purchase types and channels, require order history, set discount code rules, and delay the reward.
Set up a refer-a-friend reward: choose what the referrer earns, set the friend's discount, control referral codes and share links, and reward repeat orders from referred customers.
Review customer submissions before rewards are granted. Approve or deny completions one by one or in bulk, and choose which rewards need review.