Rivo alternatives: $15 to start, $49 for tiers, $20 per 100 orders after that

Rivo's App Store listing opens with a note from its founder about loyalty apps that stopped improving while their prices rose, and the product backs it up: weekly releases, 24/7 human support, a developer toolkit, and 1,440 reviews at 4.7. It is a well-built app with a low entry price, and the entry price is the part that doesn't last: Scale's meter starts at order 401.

This page is for the merchants who search for a Rivo alternative anyway. It covers what Rivo's plans cost and include, where the meter and the plan boundaries bite, Toki next to it line by line, four other alternatives, and what each app would charge at 300, 500, 1,000 and 3,000 orders a month. Every figure is from the apps' Shopify App Store listings, checked in November 2026. Toki is our app; read its column accordingly.

Rivo pricing in 2026

Rivo has four plans. Free and Essential are ceilings (200 and 500 monthly orders); Scale is a base of 400 orders for $49 with $20 per 100 more, capped at $499 "regardless of volume"; Plus is $499 for up to 2,500 orders, then a custom quote.

Three things on those cards drive most alternative searches:

• VIP tiers, analytics and bonus campaigns start at Scale, $49. Essential at $15 covers the loyalty page, referrals, POS and two integrations, but not tiers.
• Scale's meter is steep between 400 and 2,500 orders. $20 per 100 orders means a 1,000-order store pays $169 and a 2,000-order store $369, before the cap finally holds the bill at $499.
• Checkout extensions, custom integrations (Klaviyo events) and the developer toolkit are Plus, $499. The toolkit is Rivo's pitch to developers; it is also its most expensive plan.

Toki vs Rivo

Toki's free plan covers up to 1,000 orders a month and already includes VIP tiers, referrals, the Customer Hub, 25+ integrations and Shopify POS; every plan charges $0.15 an order above its volume rather than $20 per 100; and Pay as you Go at $49, the same price as Rivo's Scale, adds paid memberships, Apple and Google Wallet passes, gift cards, communities, workflows and one program across several stores.

What Rivo does well, by its own listing: 1,440 reviews to Toki's 98, 24/7 human live chat on every paid plan, and a developer toolkit with checkout extensions for teams that want to build on the app, on the $499 plan. The $499 cap on Scale is a real advantage, but only for stores past roughly 5,000 orders a month; below that it is the meter you're paying, not the cap.

Why Toki comes out ahead for most Shopify stores: free to 1,000 orders instead of 200; VIP tiers at $0 instead of $49 plus $20 per 100 orders (ANOTHERSOLE's four-tier membership repeats at 87.8% against 12.4% for non-members); checkout blocks at $49 rather than $499; one flat per-order rate instead of a meter that takes Scale from $49 at 400 orders to $469 at 2,500; and at $49 the mechanics Rivo's cards don't list: memberships customers pay for, a loyalty card in the phone's wallet, gift cards, and a program shared across stores. Rivo's pitch is that it improves faster than the legacy apps; Toki's is that the features Rivo sells at $49, $169 and $499 are free or $49 here.

Four more Rivo alternatives

The other apps merchants shortlist against Rivo, with what their listings say:

What each app costs at your order volume

Toki, Rivo and the four alternatives at four volumes. The first line in each cell is the cheapest plan for a points-and-referrals program; the second, where it differs, is the cheapest plan that includes VIP tiers.

Rivo's row tells the Scale story: $15 at 300 and 500 orders without tiers, $49 to $69 with them, $169 at 1,000 orders, and the $499 cap by 3,000. Toki is $0 through 1,000 orders with tiers included and $299 at 3,000 on Growth, which covers 3,000 orders and every feature. All eleven apps side by side adds LoyaltyLion, Yotpo, Appstle, Rise.ai and Marsello.

Switching from Rivo to Toki

Balances move in a CSV. Export your members from Rivo, paste them into Toki's template (email and points balance required; names, birthdays, join date and Shopify customer ID optional) and upload it from Members → Import members. Toki converts each balance by what a point was worth in your old program, shows progress, and can roll the import back; see Import members.

Then rebuild: earning rules in points and rewards, tiers in VIP tiers (qualify on spend, orders, points, tags, a Klaviyo segment or a paid membership), the Customer Hub app embed in your theme, and Klaviyo or Postscript reconnected so your flows keep their loyalty properties. Growth includes migration support, Power white-glove migration, and Pay as you Go free onboarding sessions.

If you're on Rivo's $499 Plus plan for the developer toolkit and have the engineers to use it, that is the one case where the comparison is about more than price. If you're on Essential or Scale, paying the meter for a points program with tiers, Toki runs the same program free to 1,000 orders and adds the features Rivo doesn't list at $49; the table above has your number, or run your own volume through the pricing calculator. The 10 best loyalty program platforms covers the field beyond Shopify apps.