New Reports: Redemption History, Membership Sign-Ups, Failed Billing
Three new exportable reports for finance, retention, and membership operations.
Points Redemption History
Every redemption, with customer, reward, points spent, and date. Filter by date range and export to CSV. This is the report finance asks for at month end.
Paid Membership Sign-Ups
New paid membership subscriptions over time, with plan, price, and source. CSV export included.
Failed Billing Attempts
Which membership renewals failed, why, and whether a retry is scheduled. A details view lists each attempt. Paired with smarter retry timing for failed payments.
Also Shipped
- Filter active members by whether they're in a payment retry process
- Paid membership expiry date is now available as a wallet pass field
Why It Matters
Paid memberships are recurring revenue. Recurring revenue needs recurring reporting.