Introducing Toki Reviews — Changelog

Collect, moderate, and display product reviews with photos and videos—fully integrated with your loyalty program.

What's New

Reviews is a new module in Toki. Customers leave ratings, written feedback, photos, and videos; you moderate them in the merchant portal; a storefront widget displays them on product pages.

For Customers

Review request emails and wallet prompts after purchase
Star rating, text, photo and video uploads
Reviewer location shown with a flag
Search, filtering, and highlights in the storefront widget

For You

Approve, reject, and reply from a dedicated Reviews page
Review groups to organize reviews across products or product lines
Request Review workflow action to trigger requests on your own schedule
Import your existing reviews from Yotpo via CSV
Review Created event for automations

Why Reviews in a Loyalty Platform

Because the people most likely to leave a review are the ones already in your program—and because rewarding reviews is a loyalty mechanic, not an afterthought. Reviews is available on paid plans.