Workflows Available to All Merchants — Changelog

Workflow automation now ships in the standard merchant portal, with webhook logs and a batch of new triggers and actions.

What's New

Workflows—previously available only in the Shopify-embedded version of the portal—are now part of the base merchant portal for every platform, including WooCommerce and custom integrations.

New Triggers

Segment Unlocked / Segment Lost - react when a customer enters or leaves a segment
Timer Triggered - run on a schedule (see Timers)
Order Processed - fires once an order has been fully processed by Toki

New Actions

Credit Points / Debit Points - adjust balances directly
Grant Lottery Tickets - with a configurable ticket price
Delete All Store Credits - for cleanup or reset scenarios

Webhook Logs

A new Webhook Logs page shows every outgoing webhook, its payload, response, and retry attempts. Regenerating an API key now asks for confirmation.

Builder Improvements

Action picker with search and grouping
Broken connections are highlighted so you can fix them before publishing
Cleaner activity and segment selection in conditions

Why It Matters

Automation shouldn't depend on which e-commerce platform you're on. Everyone gets the same engine now.