Redeem Code Activity

Reward customers for entering a code—from packaging inserts, receipts, events, or partner campaigns.

What's New

The new Redeem Code activity type lets customers type a code into the wallet to earn a reward. You control which codes are valid, how many times each can be used, and what the reward is.

Managing Codes

• Add codes one at a time or bulk import via CSV
• Set per-code usage limits or make codes single-use
• Track which codes have been redeemed and by whom
• Deactivate codes at any time

Use Cases

• Packaging inserts - print a code on the box, reward the unboxing
• Receipts - bridge offline purchases into your online program
• Events and pop-ups - hand out codes at a booth
• Partner promotions - give partners a unique code to distribute
• Influencer campaigns - track which creator drove the most redemptions

Why It Matters

Not every valuable customer action happens on your website. Redeem codes let you reward behavior in the physical world and attribute it properly.