rewards
Opt-in Program Enrollment
Opt-in Program Enrollment
Require customers to explicitly join your rewards program instead of automatic enrollment.
How It Works
When enabled in loyalty settings, customers see a dedicated join screen when they open your loyalty wallet for the first time. They must click "Join Rewards Program" before accessing the full program.
Customization
- Customize the join screen message explaining program benefits
- Set custom button text to match your brand voice
- Enable or disable auto-join in loyalty program settings
Why Use Opt-in Enrollment
Build a more engaged member base of customers who actively want to participate:
- Intentional members: Only customers who choose to join are enrolled
- Better messaging: Explain program benefits before enrollment
- Compliance: Meet explicit consent requirements for certain regions or business models
- Quality over quantity: Reduce passive or uninterested members
By requiring explicit opt-in, you ensure program members are genuinely interested in earning and redeeming rewards, leading to higher engagement rates and better program ROI.