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Segmented Redemption Rules

Segmented Redemption Rules

Create multiple redemption configurations with different settings for different customer groups instead of one-size-fits-all redemption settings.

What You Can Configure Per Segment

  • Customer segment - Target specific groups (VIPs, new customers, etc.)
  • Shop locations - Apply rules only to specific stores in multi-shop setups
  • Minimum cart spend - Set different cart minimums per segment
  • Discount limits - Configure min/max discount amounts per segment
  • Product collections - Restrict which products can be discounted
  • Total code settings - Control balance requirements and usage limits

How It Works

Create multiple redemption rules targeting different segments or shops. Rules are prioritized by order, with the system automatically selecting the highest-priority rule matching each customer's profile and cart.

Benefits

  • Personalized experiences: Reward best customers with generous terms while maintaining controls for others
  • Geographic flexibility: Different redemption rules per store location for regional pricing
  • Better control: Prevent abuse with stricter limits for certain segments while keeping redemption easy for trusted customers
  • Strategic incentives: Encourage larger purchases from specific groups with adjusted cart minimums
  • Operational efficiency: Manage multiple shop locations with different policies from one program

Run sophisticated, segment-based loyalty strategies without needing multiple separate programs.